感谢信|您的感谢，是公寓珍贵的名片
Millennium Residences has consistently received high praise from guests for its warm and meticulous service. Recently, the Residences was presented with a letter of gratitude from the Embassy of the Kingdom of Bahrain in China, which has garnered significant attention. This letter not only serves as a strong endorsement of the Residences’ management standards and service quality, but also exemplifies the company’s core values — “serving with heart and prioritizing customer needs” — as well as its service philosophy of “delivering dedicated service guided by customer expectations.”
千禧公寓一直以来以温情细致的服务赢得了宾客的高度赞誉。近日，公寓收到一封来自巴林王国驻华大使馆的感谢信，尤为引人关注。信中，参赞先生深情回忆了一段深夜的经历：公寓工作人员在夜深人静之时依然坚守岗位，全力以赴协助其寻回儿子遗失的手机。这种敬业精神与精益求精的服务态度，令其深切感受到超越期待的温暖与感动。这封感谢信不仅是对公寓管理水平和服务品质的高度肯定，也充分体现了公寓始终坚持的“用心服务，客户至上”的企业理念，以及“服务态度要用心，以客户需求为导向”的服务宗旨。
To: Millennium Residences - Beijing Fortune Plaza
Subject: Heartfelt Thanks for Your Exceptional Assistance and Hospitality
Dear Sir/Madam,
I am writing to express my deepest gratitude for the extraordinary assistance your team provided during my family and I recent stay, particularly in helping us recover my son's lost phone late at night.
We were overwhelmed by the swift, caring, and professional response of your staff, who went above and beyond to ensure the phone was found and returned safely. In a moment of stress and uncertainty, your team's dedication brought us immense relief and reassurance.
As a family that has traveled extensively around the world, we can sincerely say we have rarely, if ever, experienced such genuine hospitality and support. Your staff's attention to our needs, their patience, and their determination to help left a lasting impression on us.
Moreover, we were truly amazed by the sense of safety and peace we felt in Beijing. It is without a doubt one of the safest cities we have had the pleasure of visiting. That sense of security,combined with the outstanding service at Millennium Residences at Beijing Fortune Plaza,made our stay both memorable and comforting.
Thank you once again for turning a stressful moment into a positive experience. You have not only impressed us with your professionalism but also touched our hearts with your kindness.
Warm regards,
Bader Sultan Al Zayed AlJalahma
Cultural Counselor-Embassy of the Kingdom of Bahrain
Beijing,China
主题:衷心感谢贵酒店的热情协助与卓越服务
尊敬的北京财富中心千禧公馆管理层:
我谨代表我的家人，向您和贵公馆团队表达最诚挚的谢意。我们在近期入住期间，贵公馆员工在深夜帮助我们找回我儿子遗失的手机，这一举动令我们感动不已。
在那样一个焦急而不安的时刻，贵团队迅速而细致的回应，让我们感受到了无比的安心和关怀。员工们的敬业精神、耐心以及真诚的帮助，实在令人敬佩。
我们一家曾周游世界多个国家和城市，但像贵公馆这样提供如此周到体贴服务的地方却寥寥无几。贵公馆展现出的高水准接待与人文关怀，令我们印象深刻，难以忘怀。
此外，北京这座城市的安全程度也让我们大为惊叹。我们从未在其他城市感受到如此安心与宁静。北京无疑是我们见过最安全、最宜人的城市之一。
再次感谢您和贵公馆团队的热情帮助与贴心服务。您们不仅展示了专业水准，更让我们感受到了人性的温暖。
此致
敬礼!
巴德尔·苏丹·阿尔扎耶德·阿尔贾拉赫玛
巴林王国驻华大使馆文化参赞